We exclusively serve the trade — interior designers, hospitality projects, and retailers. The “Open Trade Account” option on our website reflects that.

All of our custom pieces are handcrafted in the USA using sustainably-sourced hardwoods and high-quality materials.

All of our furniture can be customized in height, length, width, material/fabric/leather (including COM/COL), leg options, nailhead detailing, wood finishes, and more.

Lead time depends on size, material, finishes and project scope. We strongly recommend getting a quote via our “Get A Quote” form so you can see specific timing. Lead times typically range from 3 to 12 weeks, varying by product and order details. We’ll provide an exact timeframe once your order is confirmed.

Yes — we have an “Ordering Guide” available; see our “Catalogs & Forms” tab on our website.

Yes — we support COM/COL (Customers Own Material or Leather); see our “COM Form” under the “Catalogs & Forms” tab on our website.

On the quote/order guide (and via the form), you may indicate desired height, length, width, headboard style, bed frame style, leg style, nailhead options, wood finishes, fabric/leather choice, etc. For example, our “Custom Options” page shows leg options, nailhead options, and wood finishes.

Yes — we offer standard sizes (Twin, Full, Queen, King, California King, Alaskan King, Wyoming King) for many pieces, but we also support fully custom sizing in height, length & width. (Standard vs. custom size options are indicated in our catalog and product pages.)

We have an “In Stock Furniture” category for quicker turnaround; the custom pieces are sold as shown with the described dimensions and materials.  Some customization available.

As custom upholstered furniture, pieces are carefully packaged and shipped from our Middle Tennessee, U.S. facility. According to our guide, all furniture ships common carrier, freight collect is an option if requested. We offer “White Glove” delivery service for an additional cost to southern Florida customers only.

We do not ship internationally, but we can ship to a port where it can be transferred to another international carrier.

Due to the size and weight of our products, we are unable to ship to addresses that are zoned residential. We can ship items to a receiving warehouse with either dock and/or forklift accessibility only.

For all installations (e.g., wall-mounted panels), we have installation instructions on our website under the “About” tab labelled “Installation Instructions”.

Yes — there is a “Memo Sample Request” option on the website under the “Contact Us” tab.

Yes — we emphasize locally-grown hardwoods, locally-made foam material, minimal packaging waste, and sustainable manufacturing processes. (This is referenced in our “One-Stop Upholstery Source” messaging.)

We provide detailed care instructions that apply to the material chosen. General best practice: vacuum lightly, immediate spot treatment per manufacturer guidance, avoid direct sunlight on fabrics, and maintain hardware/legs periodically.

On the COM Form, you will specify the fabric/leather, backing required, pattern match, application direction, etc. The fabric must meet our upholstery standards (durability, appropriate application, etc.).

Yes — our “One-Stop Upholstery Source” page indicates you can send sketches, pictures or ideas and we'll craft accordingly

No minimum order for residential.

Yes — we mention “Custom Contract Ready Furniture” in our catalog list and have experience with hospitality and commercial design projects. (Good to reference trade/hospitality services page.)

Typically, yes — all orders and production drawings (when requested) must have signature approval prior to production.

Our quality control department inspects all products thoroughly before shipment and use professional packaging material to protect them during transit/handling. In the rare case of concealed damage or a manufacturing defect, please contact us immediately with photos and the order information so we can review.  Blend Home Furnishings is not liable for damage claims after 90 days.

Usually not or only with a cost penalty — custom pieces are built to spec. The cost penalty applies to any changes or cancellations made once signed approval is given and/or the deposit is received.

We provide a limited warranty for structural integrity issues and general manufacturing defects for one to five years.

We can supply replacement items if available — please contact us with your order number and part needed.

We maintain a “Discontinued Fabrics” list in our textile library. Blend Home Furnishings         If your fabric is discontinued, we will work with you to find an alternative or supply a new quote reflecting the change.

Yes – you can request a catalog (which includes the Ordering Guide & brochures) via our website.

Use the “Memo Sample Request” on our site to request individual swatches of fabrics/leathers/textures. Our full sets are available upon request after you place your first order.

We can provide digital assets on request — ask your sales rep or contact customer service

We have an Inspiration Gallery, Luxury Bed Gallery, Blog (Designer Spotlight), and social channels (Instagram, Pinterest).

Yes — we emphasize sustainable hardwood sourcing, minimizing waste, sourcing sustainable fabric materials upon request, and reducing packaging where possible.

We have experience with hospitality/design projects and can scale to larger orders — please contact us early to discuss lead-time, installation logistics, volumes, and project details.